Contact
the Lab
Beetroot Pro® support responds to email within 1 US business day from our Clearfield, Utah team. Use support@beetrootpro.com for orders, plans, refunds, and partnership inquiries, or chat with Abby below for an instant order status and tracking link.
Satisfaction Guarantee
30-day, no-questions-asked refund on any order if you are not completely satisfied.
Shipping
Free shipping on US orders over $55. International: DHL ships in about 1 week; local carriers 2 to 3 weeks.
Complete the quick check above to access our phone line.
/// Quick Check
Before We Help You
Several companies sell beetroot products. Let us make sure you have the right support team before we connect you.
Beetroot Pro®
Dark Cherry Powder
Endurance360®
Complete Formula
Did you receive one of these products?
Ordered a purple capsule bottle? That is Rosabella, not us.
Beetroot Pro® sells a dark cherry powder (never capsules), ships only from Clearfield, Utah, and runs no subscription or auto-ship program. A purple capsule bottle, a package from Melrose Park, Illinois, or a recurring charge is from Rosabella, a separate company whose orders and charges we cannot access.
Check the merchant name on your card statement, email help@tryrosabella.com to reach Rosabella directly, or ask Abby above; she can walk you through it.
Actually wanted a beetroot supplement? You found a good one.
Beetroot Pro® is made by 902 Sports, an endurance nutrition company in business since 2010. Our beetroot is a dark cherry powder (not capsules), third-party ISO/IEC 17025 tested, shipped from Utah, with no subscriptions, ever. New here? Drop your email and we will hand you 15% off your first canister.
Become a Brand Ambassador
We are looking to partner with athletes who live the work. If you compete in endurance events and believe in clean performance, we want to hear from you. Tell us about your racing background and how we can work together.
Start the ConversationWhat You Are Actually Taking
Not a proprietary blend. Not “beet powder.”
Every serving delivers a fixed 400mg dietary nitrate dose. Third-party tested, every batch. The label says exactly what's in the canister because that's the only way race-day dosing is predictable.
Nitrate and nitric oxide precursors are not on the USADA prohibited list. Verify via USADA Supplement 411 before your next race.
Contact Beetroot Pro®: Common Questions
How fast does Beetroot Pro® respond to support inquiries?
The support team responds to email inquiries within 1 US business day on average, often within 4 hours during weekday business hours (Mountain Time). Order-status and shipping questions are usually resolved the same day. Plan and protocol questions that require a more detailed answer may take up to 48 hours.
What channels can I use to reach Beetroot Pro®?
Email is the primary support channel: support@beetrootpro.com for general questions, refunds and returns, and athlete and content partnerships. This page also has a live AI chat (Abby) for instant order status and tracking lookups, available 24/7. The contact form routes to the support inbox with a 1-business-day SLA.
What are your business hours?
Beetroot Pro® is based in Clearfield, Utah (US Mountain Time). The support team is staffed Monday through Friday, 9am to 5pm MT. Email received outside business hours is queued and answered the next business day. The website, chat, calculator suite, and athlete dashboard are available 24/7.
Do you offer phone support?
Phone support is currently reserved for wholesale, retail, and partnership inquiries. Consumer order and product questions are handled over email and the live chat on this page so we can provide thorough, citation-backed answers. Most issues resolve faster this way than they would over a phone queue.
Can I contact Cameron Hoffman directly?
Cameron reads but does not personally answer every consumer email. For athlete partnerships, sponsorship inquiries, or media requests, use the contact form on this page and include "Cameron" in your message; it will be routed appropriately. For product-related questions, the support team has access to all the same protocols and research and can usually resolve faster.
Where do you ship from and how do I track an order?
Orders ship from a fulfillment center in Salt Lake City, UT via USPS or UPS. Every order receives a tracking email within 24 hours of placement; check your spam folder if it does not arrive, or chat with Abby on this page for an instant order status and tracking link. International orders ship via DHL (faster) or local-carrier handoff (slower); customs delays are common in some destinations and outside our control.